EastBay

Privacy Policy

Last updated: April 1, 2026

Overview

This Privacy Policy describes how EastBay collects, uses, and shares information when you use our mobile web app and related services.

Information we collect

Account and profile data you provide (such as email, language, height, goals, and school-related selections where applicable).

Video uploads, thumbnails, and technical metadata needed to analyze your dunks (e.g. duration, processing status).

Usage and device data typical for web apps (e.g. cookies for session and locale, basic diagnostics).

Payment-related identifiers processed by our payment provider when you subscribe—we do not store full card numbers on our servers.

How we use information

To provide coaching, scoring, history, leaderboards (where eligible), and account features.

To operate AI analysis pipelines and improve product quality and safety.

To communicate about your account, security, and (where allowed) product updates.

To comply with law and protect users and the Service.

AI processing

Video and derived data may be processed by automated systems (including third-party AI providers) to generate coaching feedback. Outputs are not guaranteed to be error-free.

Storage and providers

We use infrastructure providers (such as Supabase for database and storage) and other subprocessors to host and process data. Data may be processed in regions where those providers operate.

Retention

We retain information as long as needed to provide the Service and for legitimate business and legal purposes. You may request deletion of your account subject to legal exceptions.

Your rights

Depending on where you live, you may have rights to access, correct, export, or delete personal data, or to object to certain processing. Contact us through the app to exercise these rights.

Children

The Service is not directed at children under the age required by applicable law for consent without parental permission. Do not use the Service if you do not meet that age requirement.

Contact

For privacy questions, contact us through the options provided in the app or on our website.